Testimonials
Jamon Martin, Distributor (Tier-two Supplier)
“Rich Printing Company has continuously invested in our relationship for the past 10 years and, as the VP of Customer Management, I rely on their commitment to our success. Rich Printing Company is a significant part of our continued success in the Web printing markets. Their attention to quality, customer service, business integrity and a great expertise for supporting my design and fulfillment teams makes them a valued partner. In 10 years, they are one of only 3 suppliers I have not had to consider replacing…what else can I say but “Thanks for the great work!”
Scott Bradley, Distributor (Supply Chain Management)
"We have been using Rich Printing Company for about 2 years to print documents to support our largest customer. Because of the tight time frames that we have to work within to satisfy our customer's demands, the timely communications about product availability helps us reassure our customer that their product can be delivered on-time. In spite of our frequent requests for quick turns, Rich sometimes is able to deliver ahead of our schedule. Thanks, John, and the rest of the Rich Printing Company team!"
Ronda Todd, Publisher
“We are extremely satisfied with our four year relationship with Rich Printing Company. We were brand new to the publishing world and are grateful that over the years Rich Printing Company developed a relationship with us. From the top down, everyone involved in the process displayed patience, professionalism and dependability. They are always willing to listen to our concerns and our special needs and have worked side by side with us to create the best possible product for the success of our company. Over and over again they have proven that they will do all they can to make things run smoothly. You can count on Rich Printing Company delivering a quality product because they’ve done it over and over for us”.
Chris Hill, Publisher
“Working with Rich Printing Company over the past 7 years has allowed me to produce a variety of different web based products at extremely marketable rates. Their industry knowledge has helped me save money on more than one occasion. They have always quoted me on what I have asked for while also showing me options on ways to produce the product for less along with paper stocks that would be equivalent, but at a lower per thousand cost. Working with our Customer Service Representative, and her personable personality, has been wonderful. She has always been willing to go the extra mile for me with an honest “can do” attitude. I always know she will do what is needed to take care of my needs while still assuring a quality product. I work with Rich Printing Company because they help me do my job better with a part of the family feeling. They are responsive and consistent with their quality and competitive rates. Although I am a state away, I always feel they are right there to take care of my printing needs.”
Bill Selph, Commercial Sheet-Fed Printer
“I’ve worked with (our Sales Representative) and Rich Printing Company for about 5 years. They always do what they say they will do. That’s very important to me and my customers. The printing world is stressful enough without having to worry about whether your job will be finished when you were told it would. A+ company in my book! Thanks.”
Dasa Prewitt, Dental Healthcare Provider
“We have been using Rich Printing Company to print our provider directories for the past 5 years. We first sought out Rich Printing Company to help us save money and have stayed with them through the years because of their fast, friendly and most importantly, reliable service.”
Lynn Ruby, Manufacturer
“Our company has been doing business with Rich Printing Company over the last four years. And I cannot think of one time that any of the sales associates, or anyone else for that matter, have not bent over backward to help me with any problems I have had with printing our products and catalogs. (Our Sales Representative) is a great person to work with, easy to talk to and a great representative for Rich Printing Company. I have spoken to several people there and they are all very nice and willing to help anyway they can. The pricing is always acceptable; we have never had to bicker about the cost of any product we have had them print. And when we are in a crunch, to get our product to the press they always manage to work us in. They are very dependable. We have worked with several printing companies that will just put you in line to receive your order when they get to it. Rich Printing Company has always worked with us to help if we need something super fast and they have always come through. There is not one thing I could say that I enjoy the most because over the last four years we have always had a pleasant experience with them. Thank you, Rich Printing Company, for being there for us!”
Carol Martin-Osorio, Educational Institution (College)
“Both the quality of the work provided and the customer service I received from Rich Printing Company exceeded my expectations. As I was on a tight printing deadline, I was particularly grateful for the consistent and honest progress updates I received. The handbooks turned out beautifully!”
Bob Weddington, Distributor
"Rich Printing Company and (their sales team) have always provided me a quality product at a good price while working within my tight timeframes. I would recommend Rich Printing Company to anyone!"
George Martin, Distributor
“I like the personal service and the “hands on” approach they give my work, no matter what the size or scope of our project entails. It’s always helpful when I can hand off a project to Rich knowing that they are going to provide assistance every step of the way. They are true professionals.”
Doug Gattis, Distributor (Full Service)
“I have been doing business with Rich Printing Company for almost 7 years now. Once I place a job at Rich Printing Company, I have complete confidence that all aspects of the job are in very capable hands! From customer service, to prepress, through production and bindery, I know that everyone involved shares the same goal of delivering a quality product! Attention to detail is a must in this business, and I continue to be impressed with the overall focus of the Rich Printing Company team. The toughest part of my business is landing the job, because I know that once Rich Printing Company has it, all of my bases are covered!”
Michael Ryan, Business (Wholesaler)
“Rich Printing Company is our choice for our mail order catalog! For over 10 years, we've trusted Rich with our most important marketing tool, our 240 page mail order catalog. It is a huge undertaking, but Rich Printing Company makes it seem like it's simply in a day’s work. We provide the file, and within days our customers are calling and ordering from a professionally printed, bound and trimmed book. The sales staff understands our demanding need for speed in production, flexibility on deadlines, quality in the final product and most importantly price. Time after time, they deliver.”
Candy Lykins, Distributor
“Rich has printed price sheets and catalogs for my company since 1969. Personal attention and excellent service has kept us coming back, year after year. Their ability to react to our short timelines and willingness to change with our needs is one of the main reasons we stay with Rich Printing. Fair price, good quality and timeliness are words I associate with Rich. With a nearly 40 year history of annual print jobs going to Rich, my Fortune 500 Company intends to continue sending work to Rich Printing. Their people make my job easier and their product is always satisfactory”.